WEATHER NEWS!
(Updated Sept. 20th, 2019  5:30 AM):

All Offices are open!

 

EMPLOYEES ARE EXPECTED TO REPORT TO WORK AS SCHEDULED


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STAY SAFE AND DRIVE CAREFULLY!

We are continuing to monitor the weather in and around Houston. As of now all offices are open as usual. Any closures/changes will be posted here and on our Facebook feed.

REMEMBER- DO NOT CALL OR TEXT.  IF NECESSARY WE WILL ACTIVATE THE INCLEMENT WEATHER PLAN.

We always keep your safety in the front of our minds so keep visiting this page.

REMEMBER: DO NOT CALL/TEXT UP THE TREE.  Your supervisors will reach out to you as necessary.

Below is some information to help you ease your minds a bit:

INCLEMENT WEATHER PLAN
OFFICE STATUS
UP-TO-DATE INFO FOR YOU

INCLEMENT WEATHER PLAN:

Below is our inclement weather plan.  We need all employees to review this and to be prepared to execute it if necessary:

  1. If we have weather requiring an office closure OR change in business hours YOUR MANAGERS will begin contacting each of you at home tomorrow morning.
  2. IMPORTANT TO REMEMBER: Please do not “call/text up” the phone tree.  In other words, don’t start calling your supervisor or manager asking “Are we open?”  If we determine that the weather conditions require a delay or closure you will hear from us.  Calling up the tree only causes confusion and delays the lines of communication.
  3. If you find yourself unable to safely come to work, call in to your normal scheduler.

ACTION STEPS FOR TODAY (FRIDAY MAY 10):

  • All supervisors should ensure that they have mobile phone numbers for all employees.  Verify numbers with all employees.
  • If we call you, that begins the “Phone Tree” process”:
  1. Office Supervisors text Nurse Supervisors.
  2. Office Supervisors then start phone tree for front office
  3. Office staff will begin rescheduling appointments
    1. Assign each person of the team, a segment of the appointments to contact
  4. Nurse Supervisors starts phone tree for nurses
  5. Audiology Manager starts phone tree for audiologists
  6. CBO Manager starts phone tree for CBO
  7. *** Phone tree means that you assign team members to call other members of the team.


CURRENT STATUS OF OFFICES (As of May 10, 2019 at 7:00AM):
  • Clear Lake: Open normal business hours
  • Conroe: Opens at 10am 
  • Fairfield: Open normal business hours
  • Humble:Open normal business hours
  • Katy Memorial: Open normal business hours
  •  Katy Methodist: Open normal business hours
  • Medical Center: Open normal business hours
  • Memorial Villages: Open normal business hours
  • North Cypress: Open normal business hours
  • Pearland: Open normal business hours
  • Springwoods: Open normal business hours
  • Sugar Land: Open normal business hours
  • The Vintage: Open normal business hours
  • Tomball: Open normal business hours 
  • The Woodlands Indian Springs:  Open normal business hours
  • The Woodlands Pinecroft: Open normal business hours
  • Central Business Office: Open normal business hours
UP-TO-DATE INFORMATION FOR YOU:

This will help keep you up to date on road issues (WILL CHANGE TO LINK AS NECESSARY):

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