Supporting Your Health Beyond Office Visits

At San Antonio ENT, we recognize that managing your health—whether it involves routine checkups, specialist visits, or medication adjustments—can feel overwhelming. However, it doesn’t have to be that way.

Our Chronic Care Management (CCM) program provides tailored support for Medicare patients living with multiple chronic conditions such as arthritis, diabetes, high blood pressure, or depression. This service is designed to streamline your healthcare experience, helping you stay focused on achieving and maintaining your wellness goals.

Comprehensive Care Coordination for Better Health

At San Antonio ENT, we understand that managing your health can be challenging. That’s why we offer CareHarmony, a customized care coordination service designed to support you between doctor visits. With regular phone check-ins and a dedicated Care Coordinator, you’ll receive personalized guidance tailored to your unique health needs.

How CareHarmony Supports You:

Our Chronic Care Management (CCM) program extends your care beyond the clinic, ensuring continuous support for your well-being. Each month, your Care Coordinator will:

  • Arrange appointments, lab tests, and diagnostic services
  • Provide clear medication instructions and reminders
  • Coordinate home health services and medical equipment deliveries
  • Connect you with health education and wellness programs
  • Link you to community resources for extra support
  • Manage follow-up care after hospital visits
  • Facilitate access to additional essential services

With CareHarmony, you’ll have a trusted partner to help you stay on track and maintain your health every step of the way.

Always Available, Day or Night

You’ll also have access to our 24/7 Care Coordinator Phone Line for any questions or concerns that arise outside of scheduled calls, ensuring you’re supported whenever you need it.

Experience care that goes beyond office visits—designed with your health in mind.

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Understanding Cost and Coverage

Medicare-Covered Chronic Care Management (CCM)

Our Chronic Care Management (CCM) service is covered by Medicare and applies toward your annual deductible and coinsurance (typically 20%). If you have a secondary or supplemental insurance policy, it may help cover your coinsurance, lowering your out-of-pocket costs. We encourage you to review your insurance benefits for a full understanding of your coverage.

No Long-Term Commitments

Enrollment in our CCM program through a CareHarmony Care Coordinator is completely voluntary. You can participate at your own pace and have the flexibility to opt out at any time—no obligations, contracts, or hidden fees.

Stay supported while maintaining full control of your healthcare journey.

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Contact Us

If you have questions about this service and would like to learn more on this program, or how to enroll, please call (210) 499-4979 to speak with a Care Coordinator.

Find out more about CareHarmony here.

CCM FAQ

What is Chronic Care Management?

Chronic Care Management (CCM) is a Medicare-approved service designed to help individuals manage chronic health conditions through personalized care coordination. It ensures continuous support between office visits, keeping your care on track even when you're at home.

What is a chronic condition?

A chronic condition is a long-term health issue that requires ongoing management and treatment. These conditions can impact your daily life and overall health if not properly managed. Common examples include diabetes, heart disease, arthritis, asthma, and high blood pressure.

What is care coordination?

Care coordination involves organizing healthcare services and sharing important health information among providers to improve patient care. Through Medicare’s Chronic Care Management program, patients receive ongoing support and care planning between medical visits.

Who is eligible?

Medicare recipients with two or more chronic conditions expected to last at least 12 months or until end of life are eligible for the Chronic Care Management program. Check with your primary care provider to confirm eligibility.

Do I have to be a Medicare member?

Yes, the Chronic Care Management program is currently available only to Medicare beneficiaries.

Why does my doctor recommend this program?

Managing multiple chronic conditions can be challenging, especially when coordinating care from different specialists and managing various medications. Care coordination ensures that healthcare providers are well-informed, helping you receive more efficient and effective treatment.

What if I’m feeling fine?

Even if you feel well, Chronic Care Management focuses on preventive care and maintaining good health. It helps you stay connected to healthcare providers, specialists, and community resources to support long-term wellness.

What does this program cost?

Most Medicare patients have supplemental insurance that may cover the cost of the CCM program. If not, you might be responsible for a small copayment (typically 20%) and any applicable deductible. Check your specific insurance plan for details.

Is my information kept private and secure?

Yes, your medical information is protected under strict HIPAA privacy and security regulations, ensuring confidentiality and data protection throughout your participation in the program.

Why should I enroll?

Enrolling in Chronic Care Management extends your care beyond regular doctor visits. A dedicated care coordinator will assist with scheduling, prescription management, and follow-up care, ensuring you receive comprehensive support whenever needed.

How do I enroll?

To get started or learn more, call us at (305) 952-4876. Our team is ready to assist you with any questions and help you enroll in the program.

How do I opt-out of the program?

Participation in the Chronic Care Management program is entirely voluntary. You can choose to opt out at any time by contacting us by phone. Your enrollment will end at the conclusion of the current month.

With 3 convenient locations across the San Antonio area, we’re never far away.

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CAREHARMONY IS HERE!

A helping hand between office visits. Learn more about our Chronic Care Management Program.

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